Frequently asked questions

Which length of ski poles should I use for cross-country skiing?

Which ski poles should I choose for beginners, training or racing?

What are ski poles made of?

How to change ferrules on ski poles?

What does it take to break a ski pole?

What is the difference between Triac, Quantum and Dynamic?

How do I cut ski poles?

Which ski wax do I need to glide skis with?

What is glide wax and how do I use it?

How and why do I need to glide my skis?

My skis are brand new. What do I need to do in the glide zone?

What equipment do I need to wax my skis with a glide wax?

How often should I glide/wax my skis?

How many layers of glide wax do I need to apply?

Is liquid wax as good as gliding wax you have to melt in?

Which ski wax should I choose as a beginner, for training or racing?

What is the difference between the PS, HS and TS glide waxes in the Pro by Swix range?

How to remove old ski wax

What is the difference between Marathon as a hard wax and in powder form?

Which ski wax do I need for classic skis?

How to get good grip on your skis

How to apply grip wax/ski wax?

How many layers of grip wax should I apply?

What is Base Wax used for?

What is the difference between V and VP grip wax?

What does it mean to rub the skis before applying grip wax?

What equipment do I need for ski waxing?

How do I know what kind of wax to use on my skis?

Which ski wax (grip wax) do I need as a beginner and which one do I need as an advanced skier?

How do I remove old ski wax?

I can't find grip wax in the VR series. Where has it gone?

What is klister and when do you use klister on skis?

How do I apply klister?

What equipment do I need to apply klister?

Which klister do I need as a beginner or advanced skier?

What is the difference between quick klister and regular klister?

Why do I need base klister spray?

Why apply dry wax over a layer of klister?

How do I remove klister from my skis?

How many layers of klister do you need?

Why do I need to clean my skis?

How do I remove old ski wax?

How do I remove klister from my skis?

What equipment do I need to clean my skis?

How often should you clean your skis?

What’s the difference between red (Base cleaner) and black (Glide Wax cleaner)?

Can I use base cleaner on the glide zone?

Can I use glide wax cleaner on the grip zone?

What does sanding and structure mean for cross-country skis?

What is a structure tool used for?

Why file cross-country skis?

How do I use a filing iron?

How do I choose the right structure for cross-country skis?

Which structure tool should I use as a beginner or expert?

Can I change the structure of my cross-country skis between each trip?

Do I need to sand the ski to get a new structure?

Are there any filing irons that are more important to have than others?

In which type of snow and temperature does the correct structure/groove become most important?

What is edge grinding on the ski’s steel edge?

How and why grind the ski edges?

What equipment do I need to sharpen the edges?

How often should you sharpen the ski edges?

Do I have to grind the ski’s base edge as often as the ski’s side edge?

What is the ski’s base edge and side edge?

What is the normal angle of the side edge and the base edge?

What is a diamond grindstone used for and which should I buy?

What is the rubber grindstone used for and what should I buy?

What equipment do I need to set up the edges?

Which waxing table works for cross-country skis, downhill skis or snowboards?

Which Swix waxing table should I choose as a beginner or an advanced skier?

What is a waxing profile?

Which waxing profile is best suited to cross-country skis?

Do I need a waxing table to have a waxing profile?

Is there a waxing profile for children’s skis?

Does the T149-90N work for cross-country skis that are 40-mm wide?

Can the T795H70 clamp be attached to the T793-2 profile?

What is the difference between the T795 and T793-2 profiles?

What are clamps?

How are clamps used for waxing skis?

What clamps do I need to wax downhill skis?

Does Swix have clamps that fit randoneé skis?

What clamps do I need to wax my snowboard?

I have 110-mm wide skis, which clamps should I use?

What clamps can I use for cross-country skis?

Do I need a waxing table to use Swix clamps?

Do I need a waxing iron to wax skis?

What equipment do I need to wax my skis with a glide waxer and waxing iron?

Which waxing iron should I choose for cross-country skiing, downhill skiing and snowboarding?

Which waxing iron should I choose as a beginner or an expert?

I have a digital waxing iron that suddenly shows temperatures in Fahrenheit and not in Celsius. How can I change this?

How do I use a Swix Wax Machine?

What equipment do I need to use for the Swix Wax Machine?

Why should I clean the waxing iron after use?

How do I clean the waxing iron?

When and why should I use a waxing mask?

How do I ensure adequate ventilation in the waxing booth?

Do I need an apron and gloves?

Do I need an extractor in the waxing booth?

How often do I need to change the filter in the waxing mask?

The roto brush emits a lot of dust - do you have a solution?

A lot of us come from the waxing iron, do you have a solution?

I have poor ventilation in my booth, what should I do?

What are skin skis?

How do you wax skin skis?

How to clean skin skis

How to impregnate skin skis

How do I look after my skin skis?

Which wax and equipment do I need for skin skis?

How to improve grip with skin skis?'

How can I wax the glide zone on my skin skis?

How can I avoid slippery skin skis?

When is it best to use skin skis?

How to maintain your roller skis

How do I change wheels on my roller skis?

How do I skate or use roller skis the classic way?

How do I brake on roller skis?

How long should roller skis be?

Which poles do I use for roller skis?

Which roller ski should I buy as a beginner, for training or racing?

I’m new to roller skiing, where do I start?

Can the Triac 4.0 Aero pole be used for roller skis?

How do I mount bindings on roller skis?

What bindings can be used on Swix roller skis?

How long does delivery take?

What does delivery cost?

Where do you deliver?

How can I track my order?

I have bought something in the webshop, but I do not have a tracking number. How do I get one?

How do I exchange or return an item?

I have received the wrong product. What should I do?

I have received a damaged product from you. What should I do?

Do I have the right to cancel?

Do I have to pay shipping if I return an order?

How long does it take for the money to be in my account once I have returned an order?

I am missing an item from my order. What should I do?

Can I change my order?

Can I cancel my order?

Can I change my delivery address on my order?

How can I contact Swix Customer Service?